Registration issue on review post

  • I am using Woocommerce as a product catalog to gather product reviews, no add to cart or checkout functionality will be used. I would like to have users register before they can post product reviews, but I would like to have them write their review, submit it, and confirm their email address after the fact to have the review published. It seems like forcing users to register before they comment (write a review) makes the user experience really complicated in Woocommerce.

    First off, how would the default Woocommerce registration process work in this case? Would the user have to create an account first and then make their way back to the product page to post the review? If I change the setting to not require registration, and only enter a name and email address, to make them confirm their email address to have the review published?

    I am testing out a plugin from Skyverge (sold through Woothemes) called Woocommerce Product Reviews Pro. It’s been a real pain trying to figure out the default functionality of that plugin, and the support has been terrible thus far, and I can’t figure out if it does what I’m looking for. I only mention this in case someone recommends that plugin.

    If you were trying to do what I’m doing, how would you approach it?

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  • Plugin Support RK a11n

    (@riaanknoetze)

    First off, how would the default Woocommerce registration process work in this case?

    It works exactly the same as it would when leaving a comment on WordPress – reviews are simply comments tied to the products post type.

    Would the user have to create an account first and then make their way back to the product page to post the review?

    Depends on the setting you have under **Settings > Discussion > Other comment settings > Users must be registered and logged in to comment** as well as under **WooCommerce > Settings > Products > Product Ratings > Only allow reviews from “verified owners”**.

    If they need to be logged in before leaving a comment, then yes – they’d need to first create an account and then mosy on back to the product listing.

    If I change the setting to not require registration, and only enter a name and email address, to make them confirm their email address to have the review published?

    I believe reviews/comments will show up as pending, allowing you to decide whether they get published or not. While you’ll see the email address the user entered, it won’t be associated with an accompanying user account on WP.

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