Registration form not working

  • Resolved kovbal79

    (@kovbal79)


    1 year, 8 months ago

    Hi,

    I installed your plugin earlier but no registrations were made for long (tested it back then and registration seemed to be working), but now someone inquired and I wanted to use it again, re-activated plugin, added the registration form again to registration page, etc., set up all things, but it does not allow registration, with either the error saying “This email address already exists” or “This account name is already taken”, even though I’m trying it with random names and email addresses.

    Could you please help solve this issue?

    Thanks,
    Anna

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    Thanks for the message.

    Please could you test the form with just the Coupon Affiliates, and WooCommerce plugin enabled (temporarily disable all other plugins).

    The try temporarily switching to another default theme, and see if that solves it.

    If you are still having issues please contact us via this form to look into it further: https://couponaffiliates.com/contact-form

Viewing 1 replies (of 1 total)
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