registration form not working.

  • Resolved faizanhanif43

    (@faizanhanif43)


    2 years, 10 months ago

    I use this plugin to create a registration form and embed it in a popup but it is not working at all. When the user clicks on registration it will just reload the page and nothing happen.
    Can you guys please help me here?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter faizanhanif43

    (@faizanhanif43)

    Does anyone here who can fix this issue please.

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @faizanhanif43,

    Thank you for writing in,

    Could you please check this link. You will find the user registration plugin file. Please download and install the plugin file on your site.

    If it does not help you fix your issue, please let us know, we will get back to you as soon as possible.

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @faizanhanif43,

    Any updates regarding your popup-related issue? It seems you haven’t installed the provided file. Please install the provided file on your site and let us know if the provided solution does not work for you.

    We are waiting for your positive response.

    Regards!

    Thread Starter faizanhanif43

    (@faizanhanif43)

    Hi, Thanks for the solution it is working but still one issue it took around 15 seconds to show registration successful notice without any loading icon.
    here is the video link.
    I hope you can also do something here to show the user that the system is processing.

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @faizanhanif43,

    Gald to know that the issue is resolved,

    We have checked the registration response time in Elementor Popup, and we are also replicating the issue, but the loading icon is showing fine here. Maybe your third-party plugin or the theme disable the loading icon in your site. You can test it by deactivating the plugins one after another, except the user registration and Elementor.

    For fast registration on the Elementor popup, we need to optimize the codes, and it will take lots of time, so we have decided to reduce the loading time on our upcoming update of the plugin. For now, you can use the third-party optimization plugin to minimize the submission time.

    Now, you have confirmed the issue has been fixed, so we request you reconsider the review you have provided.

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @faizanhanif43,

    Any Updates?

    Thread Starter faizanhanif43

    (@faizanhanif43)

    Thanks for briefing me.
    That fix will added in your next update right?
    I can update it with new version?

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @faizanhanif43,

    This new version does not include this elementor popup fix because we are doing more compatibility tests and optimization of resources. The upcoming update of the plugin will fix this issue. We suggest you update the next version to solve your issue permanently.

    Now we are going to resolve this thread. If required, you can create a new thread. We will get back to you as soon as possible.

    Regards!

Viewing 8 replies - 1 through 8 (of 8 total)
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