Registration form fails

  • I’m in test mode. Using Stripe Payment plugin also. Each time I do a test I delete all users as well as all orders from the Stripe Payment plugin.

    Payment seems to work fine and the email is sent with link to registration form. When I fill out the form it fails (flashes for a hundreth of a second a message that the email address is already in use). When I enter a different email address it works just fine.

    Given that I delete all email addresses before testing again how could there be a conflict? The email entered during the payment process shows up as an Order in SPP and as an incomplete registration in SM.

    Thanks,
    Bob

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter BobHatcher

    (@bobhatcher)

    I think I am confused. Both the Stripe Payment plugin and SM plugin send a thank you email with a registration link. I’ve been testing the one from Stripe Payment and that’s the one that fails. The email from Simple Membership doesn’t show a link it just shows

    But, recreating the SM registration email link from the Settings/Tools menu I get the same behavior (this one automatically fills in the email address).

    Also, if the registration process fails shouldn’t there be an error message rather than just the form reappearing with all data except password? How do we put in some error message?

    Thanks,
    Bob

    Thread Starter BobHatcher

    (@bobhatcher)

    Since I’m a paying customer I’ve sent my request through your website.

    Bob

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you Bob, one of the developers will get back to you regarding your issue.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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