Registration fields not visible when viewing event page in FireFox

works for me using firefox; could it be that you are logged-in ?

Yes, that seems to be the case. Once I logged out, I was able to see all of the fields.

However, I am noticing that it’s not just me. Some of the visitors to the site are having the same problem. They may have user accounts, and they might be logged in. The problem is that when they submit the form, their user credentials (e.g. real name) are not used in the form submission. So I get a notification message that has no name or phone number — only number of spaces and a comment.

Also, I’m getting this error message if I try to register as a guest, entering ONLY and email address and no other fields:

“Registration successful. However, there were some problems whilst sending confirmation emails to you and/or the event contact person. You may want to contact them directly and letting them know of this error.”

Is there an error log or something similar that will give me some clues as to what is wrong?

Which booking modes are your using (No-User Booking Mode, Multiple Booking Mode, etc.)?

– Allow guest bookings? yes
– Approval required? no
– Reserved unconfirm spaces: no
– Can users cancel their booking? no
– Allow overbooking when approving? no
– Allow double bookings? no

– Display login form? no

– Single ticket mode? no
– Show ticket table in single ticket mode? no
– Show unavailable tickets? no
– Show member-only tickets? no
– Show multiple tickets if logged out? yes

– Enable No-User Booking Mode? yes
– Allow bookings with registered emails? no

– Enable recurrence? yes
– Enable bookings? yes
– Enable tags? yes
– Enable categories? no
– Enable event attributes? yes
– Enable event custom fields? no

Does that about cover it?

Hiya,

Which piece of javascript is generating this error, and in what file? It’s likely that this is part of a plugin or theme so if you can isolate which exactly you can eliminate the issue by deactivating the plugin.

Thanks

Well, it’s hard to track down. I see the error here:

“Support for eval(code, scopeObject) has been removed. Use |with (scopeObject) eval(code);| instead. Line 9”

File: %7Bmain,places%7B.js
I believe this is part of the Google map on the page.

Incidentally, notice how the map is half off the page also. This just started happening recently as well. Maybe it’s related?

possible yet but just to confirm, have you tried at philipjohn suggestion ?

– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems