Registration create 2 FE User account every time

Hi ebass,

There’s nothing by design to show duplicate entries in the users table. We’ve never seen this before.

Is this only happening when users register from the front end? Or when you create one manually in the admin? Or when you import via spreadsheet?

If it’s only creating the account once in the database and everything else (email, etc.) is only happening once, then it sounds like it’s working correctly, but just that it’s showing twice for some reason in the users table.

If you disable all other plugins and then try and register a new user, does it still do the same thing? What about switching to a default WordPress theme?

Also, could you let us know if you have “Username is Email” set to “Yes”? What happens if you switch that setting?

Yes, happens when users register from the front end using the registration [register redirect_page=’redirect url’] code. (Have not created manual or imported users as of yet.)

When the registration creates a user it seems to show up 1x in the F-E Users tab, BUT then twice in the Levels tab. We have 2 levels (User & Admin) and either they show up twice in Level 1, or if we move one to Level 2, then there is 1 user in Level 1 and 1 user in Level 2, with the same name.

In the Dashboard “Recent User Activity” it is looking like it is doing a double login (the same name, same login number, and same time stamp appear twice).

The “Username is Email” is set to “Yes” as we need the user logged in to WordPress for some of the site functionality.

We do have the “User Role Editor” plugin running. I will test to see if we can turn that off and test register a new user.

i disabled all other plugins, and still had a duplicate entry in the wp_ewd_feup_users table when i registered a new user. i also tried creating a user from within the front end users settings page, but it wouldn’t create a user. after i would click ‘add new user’, the page would reload, but no user would get created.

i also tried changing the ‘username is email’ option to no- we previously had it on yes. changing that seemed to work. when i registered a user i only saw one entry in the wp_ewd_feup_users table, however, it did NOT create an entry in the wp_users table. Creating a wp_user was something we noticed it doing when we had the ‘username is email’ option set to yes.

we’re still just testing at this point, and don’t have any production users so we’re fine deleting all these users and re-installing if you think that will fix this.

Hi ebass,

I think we’ve been able to isolate a scenario where this happens when you have “Create WordPress Users” enabled. It creates everything fine, but then adds a second entry in the FEUP_Users table for some reason. We’ll investigate why this is happening and see if we can correct it. In the meantime, in all of our testing, this didn’t seem to affect any of the front-end functionality for the users. There still able to log in with either FEUP or WordPress and see restricted content.

Yes, any bug fix would be greatly appreciated.

It looks like the duplicate users cause a duplicate creation of records when submitting Gravity Forms as well.

Having to delete every new user duplicate would not be an effective approach for sure.

How can F-E User be utilized if NO WordPress User is created with the registration (ie. email as username is turned OFF)? Just trying to figure out if maybe we can work around it by removing the need for the WP User somehow.