Registration Confirmation email not working

  • anagio

    (@anagio)


    2 years ago

    Hi Chad,

    I checked previous solutions and made sure I have a User Profile page setup but the confirmation email I receive contains [confirm_link] instead of the https://…… so can not be clicked by the user.

    Any idea where I am going wrong?

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  • Thread Starter anagio

    (@anagio)

    Just another observation, when I visit the Password reset page, it then sends me a correctly configured link to the page and allows me to reset the password und subsequently to login. So something works and something doesn’t.

    I also tried the Profile page selected from the Page list and as a direct link, both with the same effect.

    Further testing has shown that sending a password reset link again sends the correctly formatted link. This confuses me as only the original confirmation seems to be erroneous.

    Plugin Author Chad Butler

    (@cbutlerjr)

    [confirm_link] is only a valid shortcode in email if you have the email confirmation option enabled in the plugin’s settings.

    If the shortcode is in the email unparsed (i.e. you see “[confirm_link]” instead of the actual link), then it is likely you do not have this setting enabled.

    Hope that helps.

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