Registration approved email

  • Resolved emmabramley12

    (@emmabramley12)


    3 years, 5 months ago

    Hi,

    Since the last plugin update, the registration approved email seems to have stop being sent on our website. Is anyone else having this problem? How do I fix it?

    The original new registration sign up email is working, just not the account approval one.

    Thank you.

    Kind regards,
    Emma

    • This topic was modified 3 years, 5 months ago by emmabramley12.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @emmabramley12 ,

    Thanks for writing in,

    Since we were unable to replicate the above mentioned issue in our testing sites, this might be a plugin conflict. Would you please check once?
    For this, deactivate all the plugins except User Registration and then see if the issue occurs or not. If not, activate the plugins one by one to know the faulty one and let us know the result.

    Regards!
    WPEverest Support Team.

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @emmabramley12,

    Since you haven’t written us back for few days/weeks, you are going to mark this ticket as resolved.
    Please let us know if you have any questions.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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