• Resolved Leo.Lin

    (@bi1012037)


    Issue:
    When registering for LINE on a mobile device, an email activation is required. The desktop version displays the input box normally, but nothing happens on the mobile version.
    Device type: only mobile (Android + iOS)
    Login type:Line
    Version:7.13.67
    PC (screenshot showing the correct display)

    Mobile device (screenshot of abnormal display)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Leo.Lin

    (@bi1012037)

    Sometimes, after allowing login on mobile devices, LINE displays normally for the first time. However, if the user cancels or clicks to close in between, it often leads to unresponsive click registration for login, and even using updates doesn’t prompt the inbox for entering an email!

    Plugin Author Heateor Support

    (@heateor)

    Can you post link to the video recording of the issue with Line login on mobile devices?

    Thread Starter Leo.Lin

    (@bi1012037)

    Movie url:https://imgur.com/a/CnUWvNh
    @heateor I used a physical phone to record through Chrome’s inspect mode, and the issue only occurs on the physical phone!

    Update: This abnormal situation usually first triggers the input box for the email, and it occurs more frequently after it has been closed. Currently, I’m re-excluding the JS included in ajax.php, as it conflicts with the setTimeout() from other JS files. I will also investigate whether the issue arises from switching back from the LINE app. If users log in using LINE through Chrome, it defaults to the browser login, which restores the normal display of the inbox. I’ll close this issue for now and advise users to register and log in using the desktop version. I will monitor if others encounter the same problem and then decide whether to fix it.

    • This reply was modified 4 months, 2 weeks ago by Leo.Lin.
    • This reply was modified 4 months, 2 weeks ago by Leo.Lin.
    Plugin Author Heateor Support

    (@heateor)

    Okay. Let me know when you want me to check it.

Viewing 4 replies - 1 through 4 (of 4 total)
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