Register form problem (WP 5.5)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @hthsrtdtuk,

    It looks like a conflict with your theme or one of your plugins.
    Please do a quick conflict test so we can rule out any conflicts.
    Here is the doc on how to do a quick conflict test if you are not sure how to do it.

    This issue can be also caused by the cache, do you have any caching plugins or server-side caching active?
    I suggest excluding ultimate member pages from the cache and see if it helps.

    Regards.

    Thread Starter AlexMS

    (@hthsrtdtuk)

    The problem appeared after updating WordPress 5.5, disabling caching plugins doesn’t help, my theme is Hello Elementor

    Thread Starter AlexMS

    (@hthsrtdtuk)

    sorry I was not careful, this is not related to Placeholder, when registering, the fields are already filled with administrator data! this is clearly a problem with the plugin itself…

    Try a different browser or an incognito tab (are you using Chrome?)- looks to me that all that’s happening is it’s filling in details remembered from what you entered previously.

    Thread Starter AlexMS

    (@hthsrtdtuk)

    I did it

    Thread Starter AlexMS

    (@hthsrtdtuk)

    The problem was fixed after the last update of UM thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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