Register form is interpreted as login form

  • Resolved yotamdahan

    (@yotamdahan)


    3 years, 9 months ago

    My Woocommerce registration fields are working fine on English.
    But I want to allow my users to register in Hebrew usernames, but once that happens the register form is mistaken with login form and returns error: “Please enter exist username”.

    Again, in English it works fine, so I assume it’s the language problem.
    Try to copy this text and register: ?????
    How can I fix that?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @yotamdahan,

    That’s strange! According to our experience this kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

      • If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

      To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

      Please make sure you have a backup in place of your site and database. You could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site to the previous state.

      I’d also suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

      Thanks!

    Thread Starter yotamdahan

    (@yotamdahan)

    @rainfallnixfig thank you for your quick reply, I will try that.
    I would also like to know if there is a way to split register and login to not be in the same page.
    Thank you again.

    Mirko P.

    (@rainfallnixfig)

    Hey @yotamdahan,

    Thanks for your quick reply and for trying the conflict testing.

    I would also like to know if there is a way to split register and login to not be in the same page.

    That’s a good idea! You can use two new shortcodes, one for the login form and one for the registration form on two different pages. Complete details on how to implement this can be found here:

    https://www.businessbloomer.com/woocommerce-separate-login-registration/

    Hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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