Register button not working

  • Resolved kmhdesign

    (@kmhdesign)


    1 year, 4 months ago

    I sent a form message several days ago, but have yet to receive a response. So trying here.

    We recently purchased the lifetime plan for Wholesale X, but i’m having several problems.

    Ive switched to the default theme and turned off every plugin not required for woocommerce…and the issue persists.

    The registration settings are set to automatically approve the registering user.

    The main issue as mentioned in the subject line is, clicking on REGISTER does nothing. All the fields have been filled out accordingly, only 1 B2B user role created at this point.

    Other issues are:
    Losing form Login and Registration form styling. (compare with the general user login styling)

    Billing fields only show up under SHIPPING fields at checkout.

    Please reach out to me for site url and/or admin priveledges.

    Thank you!

    K

Viewing 7 replies - 1 through 7 (of 7 total)

  • We have same problem, clicking on REGISTER does nothing. All the fields have been filled out accordingly, only 1 B2B user role created at this point.

    Thread Starter kmhdesign

    (@kmhdesign)

    Just tried deactivation Pro Plugin, just to see if that was the issue…but no. Still does nothing when clicking on REGISTER button. (which has lost all styling too)

    Tonmoy

    (@azimkhan123)

    Hello @kmhdesign,

    Sorry for the late response as we were on weekend. For your first issue, You have the Recaptcha addon enabled but you didn’t enter site key and secret key. That’s why you are facing this issue. Either disable Recaptcha or enter site & secret key properly.

    We are also aware of the Styling issue. Today we are releasing an update to fix this issue. Sometimes it lose styling because of theme. But you will be glad to know that we are bringing the most advanced registration form in the market. Here is a sneak peak: Image. You will be able to control style, color, font size and your WooCommerce registration form can be totally replaced by it too. This is in the design phase and our development team will start developing it from next week. Hopefully you will get it within next two weeks. 

    We are also introducing Billing mapping option so you will be able to map any field you like and it will be possible to show fields below/above shipping.?

    Tonmoy

    (@azimkhan123)

    Hi @satmedia,
    Can you please check if you did the same thing? Please check if you have Recaptcha enable and if so, do check your site and secret key and let us know.

    Thread Starter kmhdesign

    (@kmhdesign)

    @azimkhan123,

    Thank you so much….honestly, didn’t realize that i’d turned recaptcha on.

    Functioning as it should now…and looking forward to the updates and new features!

    A question about Google reCAPTCHA v3…. Im using Bricks Builder and normally enable v3 for my forms…whether Bricks built in form or CF7. Will Wholesale X recognize recaptcha if its enabled via Bricks settings? Should I do both…honestly, im not sure if we will even need the bricks version after this…since the majority of the forms are WooCommerce related. Only an email signup form will not be associated with woo.

    Thank you again for your help!

    Tonmoy

    (@azimkhan123)

    Hi @kmhdesign,

    Glad that it’s functioning as it should be.

    WholesaleX won’t recognize Recaptcha from Bricks settings. Thank you!

    It was exactly the same issuse, thank you!!

Viewing 7 replies - 1 through 7 (of 7 total)
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