Regenerate feed data

  • Resolved Philip Greenwood

    (@bigtrousers)


    2 years, 9 months ago

    So the way I understand the problem at the moment is that the plugin does not regenerate the feed completely.
    It seems that when we edit a product to include some data missing like “new” or “refirbished” or we include Google product category, the feed does not update.
    This will need a way to refresh the xml file on the server.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    Hope you are doing well!

    The feed should be regenerated every 24hs.

    Let me know.

    Best,
    Christian

    Thread Starter Philip Greenwood

    (@bigtrousers)

    Yes there is a process where the xml file is re fed to Pinterest but if we change product data there is no process that updates that xml file.
    I am not sure why but this is the case for two websites we are working with.

    Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers,

    Checking your issue, as you might imagine, this can take some time, but rest assured that I’ll get back to you with an answer the moment I have it.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    Hope you are doing well!

    we are still checking this issue.

    Best,
    Christian

    Thread Starter Philip Greenwood

    (@bigtrousers)

    Thanks Christian, it seems other similar plugins have had the same issue. It was at times a component that is similar but different in other plugins that compile a list of product.

    Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    Yesterday we made some test and the feed is being updated by the plugin. Now we have to see if tomorrow the Feed is synched on Pinterest.

    tested with version 1.0.3 (should also work with 1.0.4)

    Tomorrow I will let you know the result of the sync with Pinterest.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    Hope you are doing well!

    the result of the test is that the feed is regenerated and synched with Pinterest correctly the updates.

    is your feed still not updating?

    Best,
    Christian

    Thread Starter Philip Greenwood

    (@bigtrousers)

    No, I have a product that was updated a week ago that shows the same data in the xml file since it was created 3 weeks ago. The updated data has not been included in the xml file.
    I am not sure what the limitation is however but the original file does not have an entry for the data we added.
    So where “condition” is expected we had no specific data, now that we have added the data the whole xml file needs to be re created.
    That is not happening.

    Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    Hope you are doing well!

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 10 replies - 1 through 10 (of 10 total)
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