Refunds not showing on line items

  • Resolved windsorraw

    (@windsorraw)


    4 months, 2 weeks ago

    It appears the plugin is generating the invoices and showing the refund amount total at the bottom of the invoice but it is not showing the refund amounts on each line item.

    This renders the plugin useless for submitting credits to suppliers or for customers to see what was refunded.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author priyankajagtap

    (@priyankajagtap)

    Hi @windsorraw,

    It would be great if you could share the screenshots of how you want the refund amount to display for each line item on the Order. So we can check this at our end and can assist you in a better way.

    Thread Starter windsorraw

    (@windsorraw)

    This chat will not let me upload an image.

    Plugin Author priyankajagtap

    (@priyankajagtap)

    Hi @windsorraw,

    Can you please try to re-upload an image? Alternatively, you can drop us an email at
    ‘support at tychesoftwares dot com’ and share the screenshot of your requirement there. We will check and get back to you on the same once you explain with the screenshot.

    Thread Starter windsorraw

    (@windsorraw)

    It wont let me upload an image. I did send an email and I got a reply that you wouldnt reply to the email. how am i supposed to get you the details?

    Plugin Author priyankajagtap

    (@priyankajagtap)

    Hi @windsorraw,

    I have replied to you on our ticketing system and also, sent the custom code we have created to achieve your requirements. So we can continue our further communication on that ticket itself. I hope that is fine.

    Thread Starter windsorraw

    (@windsorraw)

    yes i will try the custom code and let you know

    Plugin Author priyankajagtap

    (@priyankajagtap)

    Hi @windsorraw,

    Okay. Please let us know the results once you tried the provided custom code.

    Feel free to ask if you have any further queries.

Viewing 7 replies - 1 through 7 (of 7 total)
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