Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter hazmart2018

    (@hazmart2018)

    Plugin Author WC Lovers

    (@wclovers)

    Well, for this WCFM has nothing to do.

    You have to use a points/credit point plugin.

    Also add your custom code to make this possible during WooCommerce refund process.

    Thread Starter hazmart2018

    (@hazmart2018)

    @wclovers Please share any tutorial . I shall forward the same to my developer.

    Plugin Author WC Lovers

    (@wclovers)

    Please look for WooCommerce documentation. This is not related to WCFM.

    Thread Starter hazmart2018

    (@hazmart2018)

    @wclovers I am sorry. I dont get it. I request you to share the tutorial/ Documentation link.

    Plugin Author WC Lovers

    (@wclovers)

    Why you are not asking this to that point/rewards plugin support?

    Is this really my responsibility to finding out documentation for other plugins?

    Thread Starter hazmart2018

    (@hazmart2018)

    I need a mature reply. This is support forum right? If I am not supposed to ask here then where will I go? You were very kind to me till i purchased plugins.

    Plugin Author WC Lovers

    (@wclovers)

    We helped you and will do in future as well.

    But that should be related to WCFM.

    Thread Starter hazmart2018

    (@hazmart2018)

    I have installed WCFM Marketplace and i or Vendors need help to enable refund settings in the form of credit/ points so that customer can use the credit while ordering . ”But that should be related to WCFM.” Are not you from WCFM support team and is this query not related to WCFM ?

    Thread Starter hazmart2018

    (@hazmart2018)

    @wclovers I have been sending to numerous Emails and but you replied not even one. Now when seek help here you are showing discomfort . As I said you were nice till i purchased the plugins.

    Plugin Author WC Lovers

    (@wclovers)

    WCFM has refund settings and refund module.

    But this for initiating refund. Refund process totally control by WooCommerce core.

    Refund also depends upon order payment gateway.

    If any payment gateway support automatic refund then it send refund over api. Payment gateways like PayPal, Stripe etc ..

    But some payment gateway does not support this, then Admin has to refund manually.

    WCFM has nothing to do here.

    Now, you want to refund rhis amount as points. I am not even know which point plugin you are using.

    Suppose an user placed order using PayPal but will be refunded as points. This has to be control by that point plugin or tweak using WooCommerce code.

    WCFM has nothing to do with this.

    If there anything related to WCFM I have already provided you solution!

    Please contact your points plugin support for the purpose.

    Thank You

    Thread Starter hazmart2018

    (@hazmart2018)

    @wclovers Let me be clear. So I have to approach Woo-commerce team to enable credits/ points Plugin. Right?

    Plugin Author WC Lovers

    (@wclovers)

    No, choose a preferable credit/points plugin and contact that plugin support.

    You may try Tera Wallet plugin.

    Thread Starter hazmart2018

    (@hazmart2018)

    Ok. Any issues I will approach you. Please bear with me Till its done. Thank you for the patience.

    Plugin Author WC Lovers

    (@wclovers)

    Feel free to contact us anytime, i will atleast show you right direction.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Refund settings – WCFM Marketplace’ is closed to new replies.