Refund for purchased plugin

  • Resolved kuyuch

    (@kuyuch)


    1 year, 3 months ago

    Hi,

    I just bought this plugin but it is not even close to what I need. I see 30 day money back guarantee but I cannot find any place to request this. When i go to the developers page (https://woocommerce.com/vendor/premmerce/) it eventually just sends me to this forum when I try to find a way to contact them.

    Where can i find a refund option for this plugin? Thanks in advance!

    Kind regards,

    RvW

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @kuyuch

    I just bought this plugin but it is not even close to what I need. I see 30 day money back guarantee but I cannot find any place to request this. When i go to the developers page (https://woocommerce.com/vendor/premmerce/) it eventually just sends me to this forum when I try to find a way to contact them. Where can i find a refund option for this plugin?

    From what I understand, you’re seeking a refund for the Frequently Bought Together plugin that you’ve recently purchased. I’m sorry to hear that it didn’t meet your expectations.

    You’re right on the money about our 30-day money-back guarantee. To help you get your refund, we’ll need a bit more specific information about your account. Could you please reach out to us directly? You can find us at ?? WooCommerce.com → My Account → Support. If you haven’t already, you might need to create an account to access that page.

    ?? Remember to include a link to this thread in your message so we can see what’s been done already.

    Thank you for your understanding and patience. We’re looking forward to assisting you soon.

Viewing 1 replies (of 1 total)
  • The topic ‘Refund for purchased plugin’ is closed to new replies.