Refund amount not showing on button

  • Resolved diepbui4157

    (@diepbui4157)


    1 year, 1 month ago

    Hi Team,

    I have a small issue with refund via Credit Cards by Payment plugins.

    After I updated to latest version of the plugin, when I make refund to customer, the amount not showing on the button as normal, it only shows $0.00. as the image below:

    Before that, it showed the total amount on that, so I’m not sure, the refund function is working or not. I’m running on Woocommerce 8.1.1

    Thanks and best regards,
    Diego

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @diepbui4157

    This is all working as expected on my end using WooCommerce 8.1.1 and the latest version of the Stripe plugin. Here is a screenshot:

    View post on imgur.com
    WooCommerce controls the logic of adding the amount to the button label when the refund amount is entered.

    Kind Regards

    Thread Starter diepbui4157

    (@diepbui4157)

    Hi Team,

    So do you think what’s the issue on my end? If there is showing $0.00 and then is it still working?

    • This reply was modified 1 year, 1 month ago by diepbui4157.
    Plugin Author Payment Plugins

    (@mrclayton)

    If there is showing $0.00 and then is it still working?

    WooCommerce uses the refund amount text field when processing the refund. The button’s label is just there for improved UX.

    I’m not sure why the button text isn’t updating but the Stripe plugin doesn’t have any logic associated with that button.

    Kind Regards

    Thread Starter diepbui4157

    (@diepbui4157)

    Hi Clayton,

    The refund text field is still showing the amount. Only the button’s label keep showing 0.00$. Both Refund manually and via Stripe by PP.

    Thanks for your response. I will try to figure out.

    REgards,
    Diego

Viewing 4 replies - 1 through 4 (of 4 total)
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