Refresh problem Cover image / Profile image

  • Resolved kameleon1er

    (@kameleon1er)


    6 years ago

    Hi again,

    when you upload an cover image or profile image, after crop, you save, but the result isn’t display rignt now. You have to go to another page (Group page for exmaple) and there, you can see the result.

    I think that’s a little bug in the codding process, but it can be very disturbing for our Users.

    Thanks guys. Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello kameleon1er,

    Thank you for writing to us and reporting this issue.

    Could you please confirm that the plugin is running on its latest version on your site.

    If yes, we will require access details to your site for a deeper analysis that’ll help us deliver you a quick solution. You can provide us the login details on the ticket you have already created on our support portal. Any further communication after receiving the login details will be carried out there itself due to security reasons.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi kameleon1er,

    Due to lack of further response from your end, we are marking this ticket as resolved.

    If you still need our support, please respond back or contact us from our support page here: https://profilegrid.co/contact-us

Viewing 2 replies - 1 through 2 (of 2 total)
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