• Resolved cfrelet

    (@cfrelet)


    Hi,

    Somehow the cash is not refreshing for the mobile version of this website.
    There is no problem at all with the desktop version.
    I found this issue happening for the menu order, text, video added etc…
    I tried using plug-in to refresh the cash, but not successful.
    I thought it was linked to a plug-in I installed, so I removed youtube, but it was still the same afterwards.
    but If I login in wordpress on my mobile safary or chrome nad click viewwebsite I can see the changes. But if I just connect the website as a guest it doesnt refresh.
    At some point it did work this morning (I change it updates), but then stopped again.
    It sounds like the management of the cash get stuck somehow.
    Did someone faced this issue before?

    Here is complementary info:

    Using Bluehost

    plug-in installed and running:
    – Bluehost
    – Google Analytics for WordPress by MonsterInsights
    – Jetpack by WordPress.com
    – OptinMonster API
    – WP Super Cache
    – WPForms Lite
    – YouTube

    Regards

    Cyril

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter cfrelet

    (@cfrelet)

    ok I found that if I change the name of the page that I just update and i open this specific page on my mobile I’ll see the change (even i change the order of the page in the menu). here I changed media-library by medialibrary for example.
    But when I reopen the website it will still show a wrong page again (media-library).
    To be clear I deleted my mobile cash and I did it with two different phones.

    Thread Starter cfrelet

    (@cfrelet)

    ok in fact the problem was on the server side (Bluehost) that didn’t have a proper process to refresh their cache. I asked them to clear and deactivate the cache.
    Now looks like working perfectly.

Viewing 2 replies - 1 through 2 (of 2 total)
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