Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you let me know the URL of the site where you have this issue?

    Could you also try to load your stats in a different browser, and let me know if the problem is limited to a specific browser?

    Thanks!

    Thread Starter ponturibune

    (@ponturibune)

    Ponturi Bune

    Yes, i try to load stats in another browser, same issue (mozilla & chrome)

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you let me know if you see similar issues when viewing your stats directly on WordPress.com?
    https://wordpress.com/my-stats/

    Thread Starter ponturibune

    (@ponturibune)

    No, in my-stats i don’t have this issue…i want to know if this problem can affect recording of visitators.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    i want to know if this problem can affect recording of visitators.

    That issue won’t affect your Stats numbers. As you can see when checking your stats on WordPress.com, your stats are still recorded properly.

    Would you mind contacting us via this contact form, and mention this thread? I’d like to run some more tests on your site to try to understand what’s happening here.

    Thanks!

    Thread Starter ponturibune

    (@ponturibune)

    Done

Viewing 6 replies - 1 through 6 (of 6 total)
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