• Hi team, I’m getting an error when I try to use anything in Mailpoet. I see this error message

    ReferenceError: Cannot access 'O' before initialization 
    File name: No fileName reported 
    Stack trace: ReferenceError: Cannot access 'O' before initialization
        at Object.x (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:414495)
        at j (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/admin.js?ver=4.15.0:2:29899)
        at ga (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1549679)
        at mc (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1606638)
        at fA (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1595620)
        at bA (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1595548)
        at dA (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1595411)
        at iA (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1592552)
        at Io (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1533525)
        at sA (https://johnnyafrica.com/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=4.15.0:9:1593056)

    If i click on any of the other pages like list, subscribers, emails etc. it just has an empty page. I also tried to roll back the mailpoet versions also to no success.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @jcnyc,

    We believe this could either be a plugin conflict or a caching issue.

    1. Make sure to clear your browser’s cache, and the cache on your site and server, and then try again.
    2. Try to open the wp-admin page in an incognito / Private Browser window and check if the issue persists.
    3. Test for a plugin conflict to rule out any conflicts with other plugins or your theme. You can refer to this article: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict

    Let us know how that goes!

    Plugin Support Fernando M. a11n

    (@fernmed)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘ReferenceError: Cannot access ‘O’ before initialization’ is closed to new replies.