Reference option failing validation and causing error

  • Resolved Talk19-Scott

    (@talk19-scott)


    10 months, 1 week ago

    We’ve got a problem where selecting any Reference option other than the first one fails validation and throws an “Oops, got a problem here” error. I’ve tested changing from Dropdown to Radio, and the same problem occurs. I’ve also swapped out our options to alphanumeric options only (no special characters), and the same problem occurs. If you select the default Reference, the donation process proceeds. If you select any other Reference option, you get the error. Any thoughts on what might be causing this?

    • This topic was modified 10 months, 1 week ago by Talk19-Scott.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Alan Fuller

    (@alanfuller)

    I’m guessing, but the other references have brackets – try without brackets and see

    Plugin Author Alan Fuller

    (@alanfuller)

    Actually I just tested with brackets and was OK, but I made a mistake and put a space after the , separator – I wonder if you did the same?

    Plugin Author Alan Fuller

    (@alanfuller)

    I fixed the space issue I found in the current release

    Thread Starter Talk19-Scott

    (@talk19-scott)

    Excellent! Thank you so much for your quick attention to this issue. Working well on our end now. We appreciate it!

Viewing 4 replies - 1 through 4 (of 4 total)
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