Refer a Friend for WooCommerce PREMIUM: Update failed: Download failed. Unauthor

Hey Jason!

check this article: https://wpgens.helpscoutdocs.com/article/9-how-to-enable-auto-updates also make sure your licence has not expired.

Also feel free to contact us directly regarding since you have premium plugin.

Best,
Goran

• This reply was modified 4 years, 5 months ago by Goran87.

still have issue will email direct thanks.

Have emailed direct no response so far?
Please advise thanks

Still waiting for an update? This is Not resolved. thanks!

Hey Jason,

We did not get an email from you, maybe it went to spam, ill check once home, our email is support @ wpgens.com

Sorry for waiting so long on this.

Could not find an email even in spam folder. Can you send us a question with your email via form https://wpgens.com/contact-us/ or directly on email I sent above.

Thanks!

Hey Jason,

got your email today, but can not reply due to the wrong email for reply in the contact form: [email protected]

I replied to your email but got:

<[email protected]> delivery failed; will not continue trying

Reporting-MTA: dns;mail4.helpscout.net
X-PowerMTA-VirtualMTA: helpscout-mta
Received-From-MTA: dns;pconsumer-031671d8d15fe79e4 (10.0.202.82)
Arrival-Date: Tue, 3 Nov 2020 15:45:45 +0000

Final-Recipient: rfc822;[email protected]
Action: failed
Status: 5.1.2 (bad destination system: no such domain)
X-PowerMTA-BounceCategory: bad-domain

Never had this issue before? Here is the email again:

Sent: Tuesday 3 November 2020 12:02
To: ‘[email protected]’ <[email protected]>
Subject: FW: [www.remarpro.com Forums] Refer a Friend for WooCommerce PREMIUM: Update failed: Download failed. Unauthor

Hi Goran,

Just getting round to this again.

the email was originally sent via your contact form.
I have followed previous posted instruction on updating but it doesn’t seem to work.
Could it be that I cancelled auto subscription? Otherwise cant see obvious reason for update to fail?

Thanks Jason

Goran,
I’ve not received replys from last two emails, so I’ll add them here:

~~~~~~

I notice when I add email at landing page the referral url link shows /?raf=the mail that was added should that not = a unique number rather than the email address?

When I go to account tab after this the above email is replaced with a code

~~~~

Secondly: can you provide code to automatically apply accumulative coupons
Also how does it work?
Say a referrer has 10 coupons of €10 and the value of the order is €79 how does it apply? Up to 7 with 3 remaining unused or value of order and balances and coupons carrying forward?

~~~~
My site still does not update. Plugin originally activated in a development page then transferred to live site, this presumably is the issue ie devel site seen as owner of the plugin? Can this be transferred to live site?

Hey Jason,

so when I get email from you, I get it from this email address: “[email protected]” and when I reply to it, I get bad domain name. You are using contact form on our site? It super strange since others are using as well, not sure why it shows VPN for you :/

Here is what I replied:

Hi Jason,

I deactivated the license from your old testing site, try adding it now in new site.

So yes, it will apply up to the product price. Here is the code for it: https://wpgens.helpscoutdocs.com/article/57-automatically-apply-coupons-for-users-that-have-referred-friends

As for the email, email should show for not logged in users. Can you send me this issue, site for it to our support @ wpgens email address. Please don’t use contact form ??

Hey Jason,

since i cant reply again.

Regarding code- to confirm if the sale is 72 and the person has 10×10 in accumulative coupons – it applies to the full sale amount and the balance remains ie 28. Does this then show as two 10s and a 8 ?

It will use 8 coupons, woocommerce does not have option to partially use coupon, so its gonna use 8 of them, and 2 will be left as unused.

Does this mean it is correct? that a non-logged in user will use their email address as referral and not a code, unless they are logged in (whereby a code is the generated)

That is correct, not logged in user will see email, logged in user will see referral code.

*** So if its 72 the system applies 8 coupons and balance of the 8th ie €8 is lost? Is that correct?

Correct.

***So a referrer can recommend to their referred -use their email address or the referral code (once issued after the referrer is logged in) – ie Both work?

Yes, both will work.

*** Hopefully one last thing. The image ‘open letter with a thumbs up’ takes up to much real estate in the referring email.
Can you advise how to remove?

Sure, check the video: https://wpgens.helpscoutdocs.com/article/34-how-to-edit-template-files-and-keep-them-after-plugin-update

Great thanks for the suppport all good:)