Redux plugin issue

Hi,

Please provide us what the error messages are so we can provide you guidance on your issue.

In the meantime, please make sure that the error also occurs when Twenty-Twenty One theme is used because most of the time the issue would be a theme conflict. If this happens, we usually recommend users to contact their theme developers regarding the theme configuration issue and let the theme developers report the errors to us in case there is any.

Thanks for your reply Arreane. Hope this info helps!

WordPress version 5.8.1
Current theme: Integral (version 1.5.5)
Current plugin: Redux (version 4.3.1)
PHP version 7.4.25

Error Details
=============
An error of type E_ERROR was caused in line 221 of the file /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-functions.php. Error message: Uncaught TypeError: Argument 3 passed to Redux_Functions::parse_css() must be of the type string, array given, called in /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/fields/color/class-redux-color.php on line 138 and defined in /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-functions.php:221
Stack trace:
#0 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/fields/color/class-redux-color.php(138): Redux_Functions::parse_css()
#1 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-output.php(157): Redux_Color->output()
#2 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php(643): Redux_Output->enqueue()
#3 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-includes/class-wp-hook.php(303): Redux_Options_Constructor->register()

Hi,

In order for us to investigate further, we will need to have a copy of your config file and if possible, your theme as well.

But since it is against www.remarpro.com’s rules to ask for such information. Please try to create a report on the Redux repository instead together with the necessary information https://github.com/reduxframework/redux-framework-4/issues

Thanks for your response. My theme is INTEGRAL(Version1.5.5)
Current Plugin REDUX Version 4.3.1
.HP Version 7.4.25
I don’t know how to find my config file. Can you advise me as to how I can get this.

You can download it under Import/Export section of your Redux options page.

Trying my best to get website up and running but am now
can’t access the dashboard normally,
I understand that
WordPress now has a special “recovery mode” which lets one safely login to your dashboard.
How can I get this code

Since we’ll be needing some private information, can you try and contact us here https://redux.io/contact/