Redux Framework causing critical error

  • Resolved TrishaLombardi

    (@trishalombardi)


    1 year, 8 months ago

    Redux Framework causing critical error when updating pages or customizing theme.

    Error message

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When seeking help with this issue, you may be asked for some of the following information:

WordPress version 6.2.2

Active theme: Specular Child (version 1.0.0)

Current plugin: Redux Framework (version 4.4.4)

PHP version 7.4.10

Error Details

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An error of type E_ERROR was caused in line 205 of the file /hermes/bosnacweb04/bosnacweb04aj/b989/ipw.lombardiwebdesigncom/public_html/FCC/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php. Error message: Uncaught Error: Call to undefined function ctype_xdigit() in /hermes/bosnacweb04/bosnacweb04aj/b989/ipw.lombardiwebdesigncom/public_html/FCC/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php:205

Stack trace:

#0 /hermes/bosnacweb04/bosnacweb04aj/b989/ipw.lombardiwebdesigncom/public_html/FCC/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php(275): Redux_Colors::sanitize_hex('444444')

#1 /hermes/bosnacweb04/bosnacweb04aj/b989/ipw.lombardiwebdesigncom/public_html/FCC/wp-content/plugins/redux-framework/redux-core/inc/validation/color/class-redux-validation-color.php(46): Redux_Colors::sanitize_color('#444')

#2 /hermes/bosnacweb04/bosnacweb04aj/b989/ipw.lombardiwebdesigncom/public_html/FCC/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-validate.php(87): Redux_Validation_Color->validate()

#3 /hermes/bosnacweb04/bosnacweb04aj/b989/ipw.lombardiwebdesigncom/public_html/FCC/wp-content/plugins/redux-framework/redux-core/inc/classes/class-

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I already downloaded the plugin from GitHub, deleted the plugin and installed that version. 

Same results.

I am using php version 7.4.1

This is happening on more than one site, but this is one of them. Same error message for other sites running same theme.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kev Provance

    (@kprovance)

    You’ll need to contact whoever does support for your web hosting and ask them to enable the PHP ‘ctype’ extension. It’s supposed to be installed and enabled by default. In your case, it isn’t and thus the issue.

    Good luck!

    Thread Starter TrishaLombardi

    (@trishalombardi)

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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