• Resolved athosrod

    (@athosrod)


    i’m trying to edit the iBid theme, but my theme editor on WP Admin duplicates itself, causing the “Found 2 elements with non-unique id” error, and none of them works, so i can’t edit my theme using the redux options.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kev Provance

    (@kprovance)

    I’m not sure what a ‘theme editor’ is. Redux is an options framework. It doesn’t edit a theme at all. It sets options. Since iBid is a premium theme I do not have access to, your best course of action is to contact the theme author and report this to them. As we are a developer’s product and not a consumer product, if the theme author discovers an issue with Redux, he can report it to us with the supporting data, and we’ll work with them to solve it. They are the only ones who can grant us access to their theme.

    Good luck.

    Thread Starter athosrod

    (@athosrod)

    The “theme editor” i’m talking about is the customizer, customizer is what it is called.

    Plugin Author Kev Provance

    (@kprovance)

    I’m sorry, but I still don’t understand the issue or how Redux is the issue. Contact the theme author. If they believe the issue is with Redux, they can contact us with the supporting data and we’ll work with them. We do not directly support themes that use Redux. We don’t have access to the themes.

    Thread Starter athosrod

    (@athosrod)

    When i click on “enable panel Demo” on redux plugin, this panel of option is displayed duplicated.

    here is a printscreen of my problem:

    https://prnt.sc/OZM21KdaEQUA

    Plugin Author Kev Provance

    (@kprovance)

    The Redux demo? Why? You don’t need it.

    Regardless, I repeat myself: Contact the theme author. If they believe the issue is with Redux, they can contact us with the supporting data and we’ll work with them. We do not directly support themes that use Redux. We don’t have access to the themes.

Viewing 5 replies - 1 through 5 (of 5 total)
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