Redux does not recognize my media uploads directory

  • Resolved riccian

    (@riccian)


    5 years ago

    My media uploads is located in “/files” instead of “/wp-content/uploads”. Redux does not recognize “/files” and forces to connect to /wp-content/uploads, causing my server I/O limit to be maxed out and put the website offline.

    I already tried disabling all plugins. I only encounter the issue when I activate Redux alone.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Dōvy Paukstys

    (@dovyp)

    Ahh, that’s an old bug that I believe plagued the current version of Redux. Would you mind doing me a favor and giving Redux 4 a try to see if this issue is resolved? You can get it here:

    https://github.com/reduxframework/redux-framework-4

    Plugin Contributor Dōvy Paukstys

    (@dovyp)

    And I’m sorry I missed this issue! Holy cow.

    Plugin Contributor Dōvy Paukstys

    (@dovyp)

    Please reply if you are having issues. I’m marking this as resolved until I hear back. ??

    Thread Starter riccian

    (@riccian)

    Sorry. Seems that my response is too late.

    But Redux 4 did not resolve the issue.

    Plugin Contributor Dōvy Paukstys

    (@dovyp)

    If you could pass me examples of how your WordPress is set, I can try and debug locally.

    Plugin Contributor Dōvy Paukstys

    (@dovyp)

    IE, how do you set the uploads location.

    Thread Starter riccian

    (@riccian)

    Long time ago, I decided to move all my media uploads away from wp-content/uploads. I created another directory within the public_html folder for that purpose.

    So when you look at my WordPress install (within public_html), the structure is:
    cgi-bin
    wp-admin
    wp-content
    wp-includes
    files = This is where I store my media files
    all other wp- .html, .php, and .txt files

    My media uploads are located within public_html/files. I did this by inserting define('UPLOADS', 'files'); in the wp-config file.

    All plugins and themes remain at public_html/wp-content/. For example, the Redux Framework URI directory is public_html/wp-content/plugins/redux-framework-4-master.

    When I activated the plugin, I noticed that it ate a lot of my server CPU resources every time I make an upload. For example, when I uploaded a logo at the Theme Options section, the website went offline. It appears that the plugin forces to upload the logo at public_html/wp-content/uploads, not at public_html/files.

    I also checked SiteHealth. When redux is NOT installed or deactivated, the uploads directory location is /public_html/files.

    However, when I activated redux, the uploads directory location was updated to /public_html/wp-content/uploads. This value is in conflict with the uploads directory defined in my wp-config file, which is /public_html/files.

    • This reply was modified 4 years, 7 months ago by riccian.
    Plugin Contributor Dōvy Paukstys

    (@dovyp)

    What operating system are you on? I just tested on my local machine with no issues, but it might be a windows thing…

    Thread Starter riccian

    (@riccian)

    My WP v5.4 install is on Linux.

    Also, I am not sure if this will help, I used Redux Framework because it is required by my theme, Trawell. Trawell’s theme options shows only when Redux is installed and active. I bought the theme from Envato/Themeforest.

    I already raised the concern to the theme developer, but after several email exchanges, the option they offered is a refund.

    But I like the theme so much, so I kept it, hoping that I will be able to find a solution in the future.

    My workaround for now is to make one-time theme options update, and then deactivate the Redux plugin when not in use.

    • This reply was modified 4 years, 7 months ago by riccian.
    • This reply was modified 4 years, 7 months ago by riccian.
    • This reply was modified 4 years, 7 months ago by t-p.
Viewing 9 replies - 1 through 9 (of 9 total)
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