• Resolved knightwolfjk

    (@knightwolfjk)


    Hello, I’ve had to deactivate Redux Framework in order to restore site operations, can you assist?

    It might be related to the Theme I’m using, Integral by Themely, which states it requires Redux.

    From a troubleshooting perspective, using [View Source] to look at the HTML shows that with Redux Framework activated, the HTML for the page just _stops_ immediately after the TITLE tag in the HEAD block. Literally, here’s a comparison:

    ## WITH REDUX DEACTIVATED

    […]
    <head>
    <meta charset=”UTF-8″>
    <meta name=”viewport” content=”width=device-width, initial-scale=1″>
    <link rel=”profile” href=”https://gmpg.org/xfn/11″&gt;
    <link rel=”pingback” href=”https://%_DOMAIN_%/xmlrpc.php”&gt;
    <title>%_TITLE_% – %_TAGLINE_%</title>
    <meta name=’robots’ content=’max-image-preview:large’ />
    <link rel=’dns-prefetch’ href=’//secure.gravatar.com’ />
    <link rel=’dns-prefetch’ href=’//fonts.googleapis.com’ />
    <link rel=’dns-prefetch’ href=’//s.w.org’ />
    <link rel=’dns-prefetch’ href=’//v0.wordpress.com’ />
    […]

    ——————————

    ## WITH REDUX ACTIVATED

    […]
    <head>
    <meta charset=”UTF-8″>
    <meta name=”viewport” content=”width=device-width, initial-scale=1″>
    <link rel=”profile” href=”https://gmpg.org/xfn/11″&gt;
    <link rel=”pingback” href=”https://%_DOMAIN_%/xmlrpc.php”&gt;
    <title>%_TITLE_% – %_TAGLINE_%</title>
    […]

    ^^ That’s it, there’s no more HTML after the TITLE tag when I activate Redux.

    (The URL I included shows a working site, currently, because I’ve deactivated Redux)

    • This topic was modified 3 years, 2 months ago by knightwolfjk. Reason: Explained the lack of HTML and why the URL currently works

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Kev Provance

    (@kprovance)

    This is a theme issue. We have no way of knowing HOW they implemented Redux. You will need to contact the author of the theme. If THEY determine there is a conflict with Redux, they will need to report it to us with the evidence. Good luck.

Viewing 1 replies (of 1 total)
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