Redis breaks user login after a 1st login

  • Resolved mahyulan

    (@mahyulan)


    3 years, 6 months ago

    The Redis plugin is connected and seems to be working normally, except that it breaks login for some WP-users.
    They get the message user not known.
    When I reset their password, they can mostly login only once.
    After logging out and trying to login it fails.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Try flushing your entire Redis database. If that doesn’t resolve it, try turning off one plugin at a time to identify which one is not using the object cache API correctly.

    Thread Starter mahyulan

    (@mahyulan)

    Thanks for your reply. I was not able to trace a plugin problem, so I had to deactivate Redis cache as last resort.

    Plugin Author Till Krüss

    (@tillkruess)

    If you’re experiencing issues after deactivating all plugins, I’d suggest a full Redis database flush to ensure no stale data is causing the login issue.

    Thread Starter mahyulan

    (@mahyulan)

    Thanks, I will do some further testing to find the cause of this.

Viewing 4 replies - 1 through 4 (of 4 total)
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