Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Yuval

    (@yuvalsabar)

    Hi @gx2000,

    Thank you for this info.

    The second screen does not show the redirect settings, just the redirect action.

    Please click on the action title (“Migrated Redirect Action From Old Plugin”), take a screenshot and paste it here.

    Thank you!
    Yuval.

    Thread Starter Christina Hawkins

    (@gx2000)

    We had to roll it back to 1.3.7.
    We updated the plugin again to 2.2.4 to get an updated screenshot. You can see the redirect page is gone.

    There are about 15 forms.

    This is what we see: https://share.getcloudapp.com/JrugGP1x
    Screenshot of update: https://share.getcloudapp.com/rRuoNpbN

    Second form: https://share.getcloudapp.com/GGurEqzn

    I will be rolling it back to 1.3.7 to get the redirects back.

    Plugin Contributor Yuval

    (@yuvalsabar)

    Can you see the thank you page in the dropdown? Or it’s not there at all?

    Thread Starter Christina Hawkins

    (@gx2000)

    A list will show.

    But the issue is that we have to go back through 15 forms, each with their own redirect for this website, and we don’t know which form goes to which page.

    The point being, we lost the redirects for 15 forms, which seemed to have happened when we updated to v.2.2.0.

    This also affected more than one website.

    Hi christina,

    The new release > 2.2 does not delete any settings,
    You can revert to 1.3.7 and you will have all your redirections back,

    If you wish to try and troubleshoot the migrated redirections you can go to contact->extensions->mark the debug checkbox and save

    Then you will have a button to migrate the redirection settings manually,
    The migration process takes the old settings and converts them into actions.

    Thread Starter Christina Hawkins

    (@gx2000)

    >>The new release > 2.2 does not delete any settings,
    Yes, but we have to revert to 1.3.7 to fix it. When we updated to 2.2, it broke then as well.

    >>You can revert to 1.3.7, and you will have all your redirections back,
    Yes, we did this, but now we can’t update the plugin until the issue is fixed.

    I’ll see if our developer can take a look at the debug tool.

    Again.. this is not just one website.

    Thank you for your time.

    We have released a new version with a fix to all known issues
    If your problem presists pleaes let us know

    I have the same issue. 1 of my 7 forms has a Migrated Javascript Action From Old Plugin
    Migrated Redirect Action From Old Plugin

    All the rest are empty.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Redirects Were Removed After Upgrade’ is closed to new replies.