Redirects to a different site (Shopify)

Hi @tfield98,

Would you mind sharing the URLs with which you observed the issue so that we can investigate on our end?

We look forward to hearing back from you.

Kind Regards,
Nebu John

Here’s the report: https://wpmudev.com/hub2/site/3174468/blc.

If you can’t access that report, let me know and I can send you the full URL privately.

In the report, you can see the problem is with our site’s “https://www.[oursite.com]/store” page.

It appears that your software properly handles the redirect on https://www.[oursite.com]/store. That redirect goes to a different domain (our store on Shopify). And it’s proper that you should check to make sure that a redirect points to a valid URL.

But, then you attempt to follow all the relative links in our Shopify store, prepending our site https://www.[oursite.com]/store domain. Those all fail because these relative links are to the Shopify store.

Maybe I’m oversimplifying, but if a redirect goes to a different domain, other than checking that the URL exists, you shouldn’t crawl that other domain.

Thanks for the great tools. We’d love to use your cloud version so we’re hoping this is something you want and can fix.

Hi @tfield98

Thank you for additional explanation!

You are right, it shouldn’t follow those links and only check the “initial” one.

This issue is already known to our Broken Link Checker Team and developers are working on a fix (it’s actually already being tested). The problem is that checker engine works mainly on HTTP response codes so when it gets 301 redirect it follows it – which is fine and expected but it currently doesn’t really see that domain has changed.

This will be fixed soon on our end. I don’t have ETA yet but it’s already at testing stage so in a foreseeable future the fix should be deployed to our cloud.

Best regards,
Adam

Thanks, Adam. Good to know that this was a known issue and that a fix is coming.

How can I know when this fix has been released? I’m running 2.2.0. I suppose I can simply watch to see that number increase. Are there release notes linked on the WP Plugins entry for BLC?

I know it’s a long shot, but if you think of it (and I’m laughing to myself at the audacity of my asking) maybe you can post a note in this thread that it’s been released?! That saves me from having to monitor for a new release and then check for the fix.

Hi @tfield98

Hope you are doing fine.

If the fix is in the testing stage, there is a good chance it may be released in the following update. However, there have been situations where a fix has been delayed a few times base on the testing results. We don’t want to set false expectations, so we recommend to check the new version details when you are pointed to run an update. The version details are found in the Plugin page for each one as displayed below.

https://snipboard.io/rSEVx2.jpg

We may reply in this thread when the fix is ready, but since we have different shifts, there is a chance we miss the release notification, so we strongly recommend to check the version details instead as explained before.

In case you don’t see the expected fixes in the next couple of updates, feel free to reply in this thread, our team will be glad to provide further assistance.

Kind regards

Luis

Great news, Luis. Thanks for the information.

Regards,

Tom