Redirects stopped working

Hi there,

We are sorry about the inconvenience caused. It seems strange actually as we haven’t been able to reproduce this issue from our end.

Can you please provide us your Site Health Information from Dashboard > Tools > Site Health > Info > Copy site info to clipboard : https://d.pr/i/KDbAny

And simply just paste it here. This will help us to reproduce this issue on our end.

Besides, you can share your link patterns and the server you are using as well.

Thank you!

Hi @rafinkhan Thank you very much.

### wp-core ###

version: 5.7.1
site_language: en_AU
user_language: en_AU
timezone: +11:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 3
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/peacefulmind/public_html/cms
wordpress_size: loading...
uploads_path: /home/peacefulmind/public_html/cms/wp-content/uploads
uploads_size: loading...
themes_path: /home/peacefulmind/public_html/cms/wp-content/themes
themes_size: loading...
plugins_path: /home/peacefulmind/public_html/cms/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Peaceful Mind (peacefulmind)
version: 1.0
author: Forde + Nicol
author_website: https://fordenicol.com
parent_theme: none
theme_features: core-block-patterns, menus, post-thumbnails, widgets
theme_path: /home/peacefulmind/public_html/cms/wp-content/themes/peacefulmind
auto_update: Disabled

### wp-themes-inactive (1) ###

Twenty Twenty-One: version: 1.2, author: the WordPress team (latest version: 1.3), Auto-updates disabled

### wp-mu-plugins (1) ###

ManageWP - Worker Loader: author: ManageWP, version: (undefined)

### wp-plugins-active (20) ###

Admin Menu Editor: version: 1.9.9, author: Janis Elsts, Auto-updates disabled
Advanced Custom Fields: Image Crop Add-on: version: 1.4.12, author: Anders Thorborg, Auto-updates disabled
Advanced Custom Fields PRO: version: 5.9.5, author: Elliot Condon, Auto-updates disabled
All in One SEO: version: 4.1.0.1, author: All in One SEO Team, Auto-updates disabled
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates disabled
Disable Comments: version: 2.1.1, author: WPDeveloper, Auto-updates disabled
Duplicate Page: version: 4.4, author: mndpsingh287, Auto-updates disabled
Email Address Encoder: version: 1.0.22, author: Till Krüss, Auto-updates disabled
Facebook for WordPress: version: 3.0.5, author: Facebook, Auto-updates disabled
Force Regenerate Thumbnails: version: 2.0.6, author: Pedro Elsner, Auto-updates disabled
Gravity Forms: version: 2.4.24, author: Gravity Forms, Auto-updates disabled
Gravity Forms Mailchimp Add-On: version: 4.8, author: Gravity Forms, Auto-updates disabled
Login LockDown: version: v1.8.1, author: Michael VanDeMar, Auto-updates disabled
ManageWP - Worker: version: 4.9.8, author: GoDaddy, Auto-updates disabled
Peaceful Mind WordPress Toolkit: version: 1.0.0, author: Forde + Nicol, Auto-updates disabled
Simple 301 Redirects: version: 2.0.3, author: WPDeveloper, Auto-updates enabled
Simple Custom CSS and JS: version: 3.36, author: SilkyPress.com, Auto-updates disabled
Simple Custom Post Order: version: 2.5.4, author: Colorlib, Auto-updates disabled
WP File Manager: version: 7.1.1, author: mndpsingh287, Auto-updates disabled
WP Super Cache: version: 1.7.2, author: Automattic, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: 1802
imagemagick_version: ImageMagick 7.0.10-10 Q16 x86_64 2020-07-22 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 32M
upload_max_filesize: 32M
max_effective_size: 32 MB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.70

### wp-server ###

server_architecture: Linux 2.6.32-954.3.5.lve1.4.82.el6.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.23 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: -1
upload_max_filesize: 32M
php_post_max_size: 32M
curl_version: 7.71.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 5.6.49-cll-lve
client_version: 5.6.49

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/peacefulmind/public_html/cms/wp-content
WP_PLUGIN_DIR: /home/peacefulmind/public_html/cms/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### aioseo (1) ###

noindexed: Author Archives, Date Archives, Categories (category)

Hi @andrewskoullos,

Seems to be working fine from our end. Anyways, Are you on WPEngine by the way? We have found an issue with sites hosted in WPEngine. So, please confirm.

Besides, you can contact our support here so that we can deeply investigate this and get this issue resolved: support[at]wpdeveloper[dot]net

Thank you!

@andrewskoullos,

One more thing, you can try purging your cache from WP Super Cache plugin and check back.

Thank you!

Hi @andrewskoullos,

I hope you are doing well.

Anyways, we have pushed a patch in our development version. You can download it from here

Let me know whether that resolves your issue or not, Thank you!`

Hey,

We got the same issue, did you manage to fix the problem with websites hosted on WPEngine?

Hi @earnware,

I have just cross-checked again with WPEngine & seems to be working actually.

Can you please contact us here so that we can have a deeper look at your issue?

Thank you!