• Resolved educyberbrian

    (@educyberbrian)


    If you type doctorscare.org/form into a browser, it generates a 404.

    If you type in https://doctorscare.org/form, the redirect works as designed.

    The goal is to mail out to people the linke – doctorscare.org/form.

    This used to work and I’m not sure why it stopped about three weeks ago.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter educyberbrian

    (@educyberbrian)

    Also, I have uninstalled all vestiges of WordFence and turned off caching to further investigate this matter. Neither of these have changed the behavior in the slightest.
    Turned on debugging in the redirect plugin and it reported everything is behaving normally.

    Plugin Author John Godley

    (@johnny5)

    You have a general redirect setup for http => https. This is not controlled by Redirection, and it is this that is causing your problem.

    For example, if you request https://doctorscare.org/form/ then it is being redirected to https://doctorscare.org//form/ – note the extra slash. This is not Redirection performing the redirect.

    Thread Starter educyberbrian

    (@educyberbrian)

    John,

    Thanks for the reply. While this helped us figure out how to resolve it, we ended up going into the redirect plugin which showed, for example “/form” and adding a trailing / to it and it began working. So something about how your plugin works with slashes was causing this.
    In any case, you helped provide the clue we needed to resolve it and it is now resolved.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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