Redirects Not Working

@moovd – Do you have a test payment page we could take a look at?

What do you mean by the Stripe drop-down?

What’s your shortcode?

Thanks.

Thanks, Phil

By dropdown I mean just the regular stripe panel.

I set up the default settings I believe correctly and used this shortcode

[stripe name=”Moovd LLC” description=”Moovd Pro” amount=”9900″ image_url=”https://getmoovd.com/wp-content/uploads/2014/02/moovdpatch3-e1426544855161.png”%5D

here’s a test page

https://getmoovd.com/stripetest/

I just tried it and found that the redirect went to a blank version of

https://getmoovd.com/stripetest/

Interestingly when I tried to use the back button it asked for a form resubmission.

@moovd – I just did a test and it the success redirect url in the default settings seemed to work for me.

Could you take a screenshot of your default settings and set your test page back to test mode so I can take a look?

Has the shortcode changed at all since you posted?

Thanks.

Marking resolved since we haven’t heard back in a while.

Feel free to start a new thread if needed.

Hi Phil,

I’m having the same issue with a client site.

The website is password protected, but you can use the password gjacobson to replicate the problem.

Go to https://www.divorcingadvice.com
Click Strategy Session
Go to the bottom of the page and click Yes, I’d like to get started
Click open deposit form and submit the form.

The redirect URL I placed in my dashboard is https://www.divorcingadvice.com/strategy-form

Thanks for your help.

Justin

Pardon me for adding to a thread that is already closed, but I wanted to share a solution I found to this problem. That was simply that the redirect URL needed to include https in it, rather than http. It states clearly in the plugin requirements that https is now required, but I have a certificate installed on my site and I thought that the redirect in my .htaccess document would take care of it. Nope.

You can set the https redirect in two ways: in the plugin settings in the dashboard, or in the shortcode itself, like [stripe success_redirect_url=”https://example.com”%5D. I covered my bases by doing it both ways. ??

Interestingly, this also resolved another problem I was having, which was that test purchases were not showing up in my test Stripe account. As soon as I did this, they started showing up.

@mbwd,

THanks for adding to the solution here. Does that work to fix your issue @jcbosco?