Redirects custom link to root directory

  • Resolved ronzi26

    (@ronzi26)


    1 year, 8 months ago

    Hi, the option “Force language in custom links” is selected with “Yes” but for some reasons this link is redirected to the root (main language). Could you point me to the solution?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Anca

    (@ancavictoria)

    Hello,

    Is it possible that you added a redirect to that link?

    The next recommended step is the conflict test (ideally in a staging environment):

    ??Briefly disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Anca

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Since 5 days have already passed since our colleague responded to you and got no reply, I will consider this problem fixed and I`ll mark the ticket as “Solved”.

    Have a great day!

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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