Redirection to homepage when translating some WooCommerce products

  • Resolved Chema

    (@chemabz)


    3 months, 3 weeks ago

    Hi!

    I have a problem with WooCommerce product translations, I hope you can help me.

    The website is configured in English and Spanish. In most products the English translation works correctly, but there are products that, when clicking on the translation, instead of showing the translated product page, it redirects to the website homepage. I have checked the specific translations and everything seems to be fine, so I guess I am missing something.

    What could be happening? Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello there,

    Thanks for reaching out to us!

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ??Briefly disable all other plugins and enable the default Twenty Twenty One theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Since 5 days have already passed since you did not send us any replies, I will close this thread and mark it as “Solved”.

    If there’s anything else, please let us know!

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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