Redirection problem on ULTIMATE MEMBER

  • Resolved baptiste43

    (@baptiste43)


    5 years ago

    Hello,

    I’m using the latest WordPress Version and ULTIMATE MEMBER 2.1.4.

    When I’m not logged on my website and that ULTIMATE MEMBER plugin is activated I can’t access to any of my pages except my homepage. Every pages I tried to open are always redirecting to my homepage.

    In the settings, I ticked that I wanted my website to be accessible to anyone.

    How can you help me?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter baptiste43

    (@baptiste43)

    MY INSTALL INFOS:

    ### Begin Install Info ###

    ## Please include this information when posting support requests ##

    — Site Info —

    Site URL: https://ecommerce.cclot.fr
    Home URL: https://ecommerce.cclot.fr
    Multisite: No

    — Hosting Provider —

    Host: DBH: localhost:3306, SRV: ecommerce.cclot.fr

    — User Browser —

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 80.0.3987.122
    User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
    n64; x64) AppleWebKit/537.36 (KH
    TML, like Gecko) Chrome/80.0.398
    7.122 Safari/537.36

    —- Current User Details —

    Role: administrator

    — WordPress Configurations —

    Version: 5.3.2
    Language: fr_FR
    Permalink Structure: /%postname%/
    Active Theme: Hestia Pro 2.5.6
    Page On Front: ACCUEIL (#8)
    Page For Posts: ACTUALITES (#20)
    ABSPATH: /var/www/vhosts/cclot.fr/ecommerce.cclot.fr/
    All Posts/Pages: 2
    WP Remote Post: wp_remote_post() works
    WP_DEBUG: Disabled
    WP Table Prefix: Length: 6, Status: Acceptable
    Memory Limit: 40MB

    — UM Configurations —

    Version: 2.1.4
    Upgraded From: 2.1.4
    Current URL Method:
    Cache User Profile: Yes
    Generate Slugs on Directories: Yes
    Force UTF-8 Encoding: No
    JS/CSS Compression: No
    Port Forwarding in URL: No
    Exclude CSS/JS on Home: No

    — UM Pages Configuration —

    User: https://ecommerce.cclot.fr/utilisateur/
    Account: https://ecommerce.cclot.fr/mon-compte/
    Members: https://ecommerce.cclot.fr/membres/
    Register: https://ecommerce.cclot.fr/sinscrire/
    Login: https://ecommerce.cclot.fr/se-connecter/
    Logout: https://ecommerce.cclot.fr/deconnextion/
    Password Reset: https://ecommerce.cclot.fr/reinitialisation-du-mot-de-passe/

    — UM Users Configuration —

    Default New User Role: customer
    Profile Permalink Base: user_login
    User Display Name: full_name
    Force Name to Uppercase: No
    Redirect author to profile: Yes
    Enable Members Directory: No
    Use Gravatars: No
    Require a strong password: Off

    — UM Access Configuration —

    Panic Key:
    Global Site Access: Site accessible to Everyone
    Backend Login Screen for Guests: No
    Redirect to alternative login page:
    Backend Register Screen for Guests: No
    Redirect to alternative register page:
    Access Control widget for Admins only: No
    Enable the Reset Password Limit: No
    Blacklist Words: 5

    — UM Email Configurations —

    Mail appears from: C\’CL?T | Vente en ligne
    Mail appears from address: [email protected]
    Use HTML for E-mails: Yes
    Account Welcome Email: Yes
    Account Activation Email: No
    Pending Review Email: No
    Account Approved Email: No
    Account Rejected Email: No
    Account Deactivated Email: Yes
    Account Deleted Email: Yes
    Password Reset Email: Yes
    Password Changed Email: Yes

    — UM Total Users —

    All Users(2)
    administrator(1)
    subscriber(1)
    none(0)

    — UM Roles —

    Administrator (administrator)
    Editor (editor)
    Author (author)
    Contributor (contributor)
    Subscriber (subscriber)
    Customer (customer)
    Shop manager (shop_manager)
    SEO Manager (wpseo_manager)
    SEO Editor (wpseo_editor)

    — UM Custom Templates —

    N/A

    — UM Email HTML Templates —

    N/A

    — Web Server Configurations —

    PHP Version: 7.0.33
    MySQL Version: 5.5.64
    Web Server Info: Apache

    — PHP Configurations —

    PHP Memory Limit: 256M
    PHP Upload Max Size: 4M
    PHP Post Max Size: 8M
    PHP Upload Max Filesize: 4M
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes

    — Web Server Extensions/Modules —

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.
    GD Library: PHP GD library is installed on your web server.
    Mail: PHP mail function exist on your web server.
    Exif: PHP Exif library is installed on your web server.

    — Session Configurations —

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/lib/php/session
    Use Cookies: On
    Use Only Cookies: On

    — WordPress Active Plugins —

    Advanced Access Manager: 6.3.3
    Elementor: 2.9.3
    Elementor Pro: 2.8.4
    Folders Pro: 2.4.6
    Google Fonts Typography: 1.9.97
    Insert Headers and Footers: 1.4.5
    reSmush.it Image Optimizer: 0.3.0
    Shortcodes Ultimate: 5.7.0
    SuitePlugins – Login Widget for Ultimate Member: 1.0.9.2
    Ultimate Member: 2.1.4
    Ultimate Member – reCAPTCHA: 2.1.4
    WooCommerce: 3.9.2
    WooCommerce Admin: 0.26.1
    WooCommerce Colors: 1.0.7
    WPForms Lite: 1.5.8.2
    Yoast SEO: 13.2
    Zendesk Chat Widget: 1.4.15

    ### End Install Info ###

    lennart87

    (@lennart87)

    hi baptiste,
    I think I found the mistake. it is not a bug. it has to do with the settings. If you activate UM, go to settings > restricted content and if you use “site accessible to logged in users” and put the URL to your home URL it creates these redirect loops on all of your links.
    Now it kind of makes sense as when your are in your WordPress, you are logged in and can navigate on your website, and if you are in incognito modus you are not logged in and on matter what you click on the site you will be redirected to the URL of your choice (for me my home ULR) -.-

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @baptiste43,

    Have you set any custom access settings?
    You have the Advanced Access Manager plugin installed.
    Please try to disable this plugin and see if this issue goes away.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey Everyone,

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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