Redirection not working with LiteSpeed Cache on

  • Resolved luthermax

    (@luthermax)


    4 years, 8 months ago

    Hi there,

    We have a user registration form on our website (using Gravity Forms Pro plugin). At the end of the form the user should be redirected to the payment gateway (external website).

    The redirection works fine when ‘Disable all settings’ is enabled in LiteSpeed Cache, but if settings are enabled it doesn’t work at all and the user is not redirected.

    I have tried adding the form pages to the Excludes list but that didn’t fix it.

    Could I be directed to which particular setting might be causing this issue, so I can disable and test?

    Thanks,
    Luther

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please try export your current setting , then reset to default setting , see how it goes ?

    Best regards,

    Thread Starter luthermax

    (@luthermax)

    Hi there,

    I tried that but same problem. With the plugin on and the default settings, the redirect doesn’t happen.

    With Debug > Disable All Features on it works.

    Many thanks,

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please create a ticket here , we will investigate it further.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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