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Resolved pawlmichael
(@pawlmichael)

6 years, 2 months ago

We have a multisite setup w/ one page in English and one in Spanish. I recently installed your plugin following the provided instructions. However, the redirection is not working.

– I have the site relationships set up with each other.
– “Enable automatic redirection” is selected for both sites.
– “Redirect visitors according to browser language settings.” is selected within settings.
– Within Language Manager, I have all Spanish and all English priority set at 10.

I have tested on browsers in the US with the preferred language set to Spanish as well as in another county with the language set to Spanish and the site is not redirecting.

Could you let me know what I am missing?

Thank you.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support dinamiko
(@dinamiko)

6 years, 2 months ago

Hi pawlmichael,

The setup looks correct, can you post an URL here where I can see the issue?

Thanks,
Emili

Thread Starter pawlmichael
(@pawlmichael)

6 years, 2 months ago

Thank you Emili.

English site: https://thecrecerfoundation.org/
Spanish site: https://es.thecrecerfoundation.org/

Looking forward to a solution.

Paul Jeffries

Thread Starter pawlmichael
(@pawlmichael)

6 years, 1 month ago

Hello,
Thank you for your first response. I wanted to follow up and see if there was anything new that I could try to get your plugin working. Please let me know.

English site: https://thecrecerfoundation.org/
Spanish site: https://es.thecrecerfoundation.org/

Thank you,

Paul Jeffries

Thread Starter pawlmichael
(@pawlmichael)

6 years, 1 month ago

Hello,

Is there another way to resolve this issue? We haven’t heard from you on if there is a fix for the problem

Thank you,

Paul Jeffries

Plugin Support dinamiko
(@dinamiko)

6 years, 1 month ago

Hi pawlmichael,

Can you try to revert the values of priority to 1 to see if it makes a difference?

Are you using server cache (like Varnish or similar)?

Can you post here the values do you have in Translation Manager (Native name, ISO 639-1…) for these two languages? I′ll try to reproduce the issue locally.

Thanks,
Emili

Plugin Support dinamiko
(@dinamiko)

5 years, 8 months ago

Hi pawlmichael,

We are going to mark this ticket as resolved, feel free to reopen it or create a new one at any time.

Thanks,
Emili

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Redirection not working’ is closed to new replies.