Redirection is not working at all

  • Resolved Sophie Porte

    (@sophie-porte)


    7 years, 5 months ago

    Hello ;

    I have WordPress 4.8.2 + Contact Form 7 version 4.9 + Contact Form 7 Redirection 1.2

    I tried several configuration settings :
    – I chose the landing page form the list “Select a page to redirect…”
    – I copied/pasted the landing page url in the “External url” field ;
    – I copied/pasted the landing page url in the “External url” field + checked “External url” box ;

    … But the redirection doesn’t work after submission. Could you help me ?

    Thanks

    SopH

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Yuval

    (@yuvalsabar)

    Hi,

    We’ll be happy to figure that out.
    Please add a screenshot of you current plugin settings.
    Also, please add a screen of the console after you send the form.

    Thread Starter Sophie Porte

    (@sophie-porte)

    Hi again

    Thanks for your quick answer.

    Here are the screenshots (please note that I used a GA tag which I don’t wish to show, so I erased it just for the screenshot) :
    https://lifetime-projects.com/test-7b.png
    and
    https://lifetime-projects.com/test-7a.png

    Thanks

    SopH.

    Plugin Contributor Yuval

    (@yuvalsabar)

    The screenshots you attached are no good.
    I see this: https://www.screencast.com/t/IJMmlgnl

    Thread Starter Sophie Porte

    (@sophie-porte)

    Oh, I’m so sorry… It’s a security thing… As I was logged in, I didn’t notice.
    Can you try this :

    https://design-light.fr/test-7a.png
    and
    https://design-light.fr/test-7b.png

    Thank you
    SopH.

    It’s probably your GA script — you can see right there in the javascript console it’s reporting ‘gtag’ is undefined, and it’s at line 11 of the script which is:

    eval( form.after_sent_script );

    So you should post your script and black out any user IDs or whatever.

    Thread Starter Sophie Porte

    (@sophie-porte)

    I also did a test WITHOUT the GA script. Didn’t work either.

    Here it is :

    gtag(‘event’, ‘conversion’, {‘send_to’: ‘ID-which-I-just-erased-for-that-post’});

    Thank you again !

    SopH.

    Thread Starter Sophie Porte

    (@sophie-porte)

    Hi again ;
    Now I removed all GA tags.
    I’t working fine, I got the landing page.
    Thank you and sorry for my difficulties to test things for you.
    SopH.

    Plugin Contributor Yuval

    (@yuvalsabar)

    No problem ??

    Thread Starter Sophie Porte

    (@sophie-porte)

    Hey ;

    I re-tested the whole thing, but in a different order :

    1. tested redirection to an internal page WITHOUT any GA tag = works allright

    2. tested redirection to an internal page WITH GA tag in header.php (all pages of the site) = works allright

    3. tested redirection to an internal page WITH GA tag BOTH in header.php (all pages of the site) AND in Contact Form 7 Redirection field = works allright

    I do not understand why everything works in the end, but it’s like this. Maybe a question of chronological order when I added the tags.

    Thank you for your patience.

    SopH

Viewing 9 replies - 1 through 9 (of 9 total)
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