Redirection doesn’t work after logging out when a 2nd browser session is open

  • Resolved prg011

    (@prg011)


    1 year, 5 months ago

    Here is what I am experiencing. I open my browser and log into my site. I am redirected correctly (using the Redirection plugin – I have only one level -free). I close my browser (I have enabled the function to log me out upon closing the browser). Since I have another session of the browser running, turns out I am not logged out. Try to connect to the site again. Go to the login page which is the default website page. Where the login box should appear, I now have the box where I can see my member name, status, membership, a link to modify my profile and to log out. At this point, I have no other option but to click on Log out to get the login box.
    How can I solve this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, thank you for reaching out to us.

    ?Since I have another session of the browser running, turns out I am not logged out.

    Can you provide more information. I want to make sure I understand your issue correctly.

    Thank you.

    Thread Starter prg011

    (@prg011)

    Take a look at this video:
    https://www.screencast.com/t/zIroYM4w8

    I have 2 instances of Edge open. Using the instance on the right, I go to the root of the website, get the login section I log in. Then I close the window. Using the other instance, I go to the root of my website. See how I don’t get the login section anymore? I get this membership details section and I need to log out to be able to login again. Now I am logged in on the left instance. Without closing it, I open another instance, go to the root of my website and again I don’t get the login section, nor am I redirected correctly.


    Then in the last part of the video (after the black fadeout/fadein) I did another test, because I thought that whether I use another instance of the browser or another tab I would probably get the same result. So I just open another tab and go to the root of the web site and indeed get the same result.


    I should either get the login screen or the redirection, but not that membership screen.

    I use both the After Login Redirection and Full Page Protection plugins. I did disable them (and all my other plugins) to see if it made a difference. It didn’t.

    Plugin Support mbrsolution

    (@mbrsolution)

    I carried out the following instructions in my dev site and it works for me. Please carry out the same instructions as well. Let me know what happens to you.

    https://simple-membership-plugin.com/automatically-logout-members-browser-closure-force-member-logout/

    Thank you.

    Thread Starter prg011

    (@prg011)

    As mentioned in my original message, this option is already checked.

    (I have enabled the function to log me out upon closing the browser)

    Plugin Support mbrsolution

    (@mbrsolution)

    Unfortunately I cannot reproduce this issue in my dev site. Something in your site must be interfering with our plugin’s redirection process.

    Kind regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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