• Hi,

    The setup of the live keys are correct on the website, but after the choosing of the Paylike payment method, the redirection to the Paylike page doesn’t work, the visitor remains on the website and there is only the following information:
    Payment of the order
    Order nr, Date, Amount, Payment methode: Paylike

    Please be so kind and let me know, what is the problem.

    Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author ionut.calara

    (@ionutcalara)

    Hi @webreneszansz I wasn’t able to test purchase on the website, could you please give me the link to a product I can add to the cart?

    The redirect doesn’t actually mean redirecting to paylike, it would just open the popup, make sure there’s no javascript error on the page that you get redirected to. If there are errors, they need to be fixed for the popup to properly work.

    If you can’t find any errors and the popup doesn’t show up, please send me a product link so I can do a quick test.

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    Either the tickets on the bottom ot he page:
    https://vadasznimegyek.hu/event/ozbak-vadaszat-2/

    or name your price product ont his page:
    https://vadasznimegyek.hu/termek/brutto-hirdetesi-dij/

    The result is the same, only the order details, without any payment option.

    Tahnk you vey much for your quick answer, I really appreciate it!

    KR,
    Andrea

    Plugin Author ionut.calara

    (@ionutcalara)

    On the payment page there should be a button with the id of paylike-payment-button. It seems to have been removed and that breaks the payment script. Please add that back in the template.

    You can read about the template on that page here: https://github.com/paylike/plugin-woocommerce#updating-the-receipt-payment-template

    I am closing this for now, but feel free to reopen.

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    Sorry, but can you please explain with more details, what should I do to solve the problem?

    The Paylike payment option is visible on the checkout page.

    I integrated this plugin on a lot of other websites previously and I only had to activate it and setup the app ked and the publis key.

    Thank you very much!

    Plugin Author ionut.calara

    (@ionutcalara)

    Hi @webreneszansz can you please let me know:

    1. What woocommerce version you are using?
    2. What plugin version you are using?
    3. Have you edited the receipt file for the plugin? The button seems to be missing.

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    1 Woo
    5.0.0

    2 Paylike plugin
    2.4.0

    3
    No.

    Please let me know, what kind of button is missing? The Paylike payment option is visible on the checkout page.

    Thank you very much!

    Plugin Author ionut.calara

    (@ionutcalara)

    When the mode is set to payment after order on the thank you page there’s a button that opens the payment popup. That section can be overwritten in a file in your theme under paylike/receipt.php. Do you have that file in your theme?

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,
    I change the set to paylment after order setup, and it works, however, I didn’t find the mentioned setup.
    I se the plugin on other website wiht the same theme and setup, but there was no any modification issue or problem.
    Thank you anyway!

    Plugin Author ionut.calara

    (@ionutcalara)

    So the idea is that this button was deleted.

    
    <button id="paylike-payment-button">
    	<?php _e( 'Pay Now', 'woocommerce-gateway-paylike' ); ?>
    </button>
    

    To delete the button you need to modify the file paylike/receipt.php. If no one changed the files and you are sure you haven’t done this, please reach out via the paylike support at [email protected] and I will take a look at your website as long as you are willing to share FTP.

    Let me know if this makes sense.

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    I didn’t find this file, but I am totally sure, that I didn’t delete any button.

    It seems, that wiht the other method it works properly.

    Thank you very much!

    Plugin Author ionut.calara

    (@ionutcalara)

    @webreneszansz the reason I mention that button missing is that I can tell from the site source code. 100% it is missing due to the template being updated. Not sure why that is since you mention no code change was done. If this mode works for you, and you don’t want to investigate further that’s ok, but if you change your mind please reach out to support so I can have a look via FTP.

    In this mode, you won’t see the order id’s, since the payment happens before the order is created.

    I am closing this for now, but feel free to reopen.

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    Thank you, I would like to reopen the ticket, because in case of the mentioned methode (payment before the order created) the system didn’t created any order within the Woocommerce order menu and we also didn’t see any payment within the Paypal account, however, the payment transaction seemed to be successful.

    Please be so kind and help to setup / recover the missing code. Unfortunately, I didn’t find the mentioned file, were the button is missing. Honestly, I cannot imagine what happened, because we didn’t delete any code and didn’t modify any file manually.

    Thank you very much for the help!

    Plugin Author ionut.calara

    (@ionutcalara)

    Hi @webreneszansz, the only way I can take a look is by getting FTP access. Can you please email [email protected] and mention this link.

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,
    of course, but you can also use the file manaeger plugin, within the WordPress dashboard. The result is the same and you can receive full view about the website.

    It would be important, because we have 3 languages on 3 different domain, activated via WPML and it is also open issue, how can we handle these, because we would like to add different currencies to the language versions.
    So can you check the situation also throught the internal file manager, instead of the ftp?
    Thank you very much!

    Plugin Author ionut.calara

    (@ionutcalara)

    As long as the file manager allows me to edit the file in question is fine. Please reach out and send me the details there.

    In regards to multilanguage, the plugin will work with all of those by default. If the language used is not supported the plugin is translateable so wpml should offer the option to translate strings that you wish to translate.

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Redirection doesn’t work’ is closed to new replies.