Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wptipsntricks

    (@wptipsntricks)

    Hi, Do you have a plugin that might be conflicting with it? Is your website loading the same theme on both desktop and mobile devices?

    Thread Starter rpendoley

    (@rpendoley)

    We’re using a different theme on mobile. We use the WPtouch Pro plugin with the Classic Redux theme.

    Plugin Author wptipsntricks

    (@wptipsntricks)

    That would be it. I believe your theme is loading some conflicting scripts on mobile devices. Unfortunately I can’t check it with developer tools.

    Thread Starter rpendoley

    (@rpendoley)

    I found the answer. I failed to include WP Video Lightbox in the plugins that WPTouch Pro was loading with the mobile version of the site. Once I did, everything was fixed.

    Thanks for your help!
    Robin

Viewing 4 replies - 1 through 4 (of 4 total)
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