Redirecting to (empty) Cart after payment

  • Resolved SoapdogCustom

    (@soapdogcustom)


    6 years, 3 months ago

    Payments are working fine, however after a successful transaction, it’s redirecting to the cart page (which is now empty) rather than the Thank You page. Testing with a different payment gateway sends the user to the correct Thank You page, so it’s only when using Square.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Greetings ??

    Payments are working fine, however after a successful transaction, it’s redirecting to the cart page (which is now empty) rather than the Thank You page.

    There may be another plugin or theme conflicting with Square itself, since you mention a different gateway works fine. Can you post your WooCommerce Status here to see what you might have on the side that can conflict? You can find it under WooCommerce > Status, there will be a button for Copy for Support that you can click on and paste the results here.

    Thanks!

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    @soapdogcustom,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Hello, I’m having this same issue:

    Payments are working fine, however after a successful transaction, it’s redirecting to the cart page (which is now empty) rather than the Thank You page.

    What was the resolution to this issue?????

    All help is appreciated, thank you!

    My issue was that I was still logged into the WP account. Disregard my question, thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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