• we are hosting https://www.christiancoachinstitute.com on Hostgator.

    From external sites, including Google search results, links to all of our urls at the above domain are being redirected. Most are redirected to google.com.

    EX – Search for Christian Coach Institute and click on the top search results.It taks you to google.com

    Can anyone suggest what the remedy is?

    thanks!

Viewing 1 replies (of 1 total)
  • Moderator t-p

    (@t-p)

    Try:
    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.
    -If the above troubleshooting steps do not resolve the issue, try checking your theme’s templates for any unsual code, links etc.

Viewing 1 replies (of 1 total)
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