redirect works on mobile but not desktop?

  • Resolved bardicfool

    (@bardicfool)


    4 years, 7 months ago

    Hi, there,

    I briefly got a redirect to work on mobile (it doesn’t work now, and I haven’t changed anything), but it’s never worked on desktop (Firefox or Chrome) unless I’m accessing the link directly from the plugin. Clicking “check redirect” gives me a pop up telling me the redirect is fine. I have already deleted the cache on both browsers; no dice.

    Here’s what my set up looks like:

    SOURCE URL: /
    QUERY PARAMETERS: Exact match on all parameters in any order
    TITLE: [empty]
    MATCH: URL and server
    SERVER: https://www.bardicfool.com (I have also tried without the WWWs and without the HTTP, respectively)
    WHEN MATCHED: Redirect to URL WITH HTTP CODE 301 – Permanently (I have also tried setting this to 307, since the redirect is meant to be temporary)
    MATCHED TARGET: https://www.bardicfool.com/411
    UNMATCHED TARGET: [empty]
    GROUP: Redirections POSITION: 0

    In case the above isn’t clear, I’m basically trying to get bardicfool.com to redirect to bardicfool.com/411 while I finish a website redesign.

    Am I missing something? Or does it just take awhile for the redirect to go live?

    Thanks!

    ETA: If I click the link above, it redirects just fine. If I type the URL into my browser, it doesn’t redirect. No luck at all on mobile now. So…yeah. I have no idea what’s going on.

    • This topic was modified 4 years, 7 months ago by bardicfool.
    • This topic was modified 4 years, 7 months ago by bardicfool.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author John Godley

    (@johnny5)

    You will need to clear your browser cache. The URL https://www.bardicfool.com/ is redirecting fine, as indicated by the redirect checker.

    Thread Starter bardicfool

    (@bardicfool)

    I cleared my browser cache multiple times on both Firefox and Chrome before posting here (I mentioned it in my post above).

    What seemed to work, for reasons I don’t understand, was making two separate redirects: one from bardicfool.com –> bardicfool.com/411 and one from https://www.bardicfool.com –> https://www.bardicfool.com/411. Now the redirect works on both mobile and desktop. I also had to wait awhile (maybe a couple of hours?) before all versions redirected correctly.

    I’ll mark this resolved, but the troubleshooting info’s here if anyone else ends up needing it!

    Plugin Author John Godley

    (@johnny5)

    Glad that it’s now working. I’d still say it’s a cache issue, and certainly anything that involves waiting a while is a cache issue. There may be more than one cache involved.

Viewing 3 replies - 1 through 3 (of 3 total)
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