Redirect to Stripe not working

  • Resolved pamhausner

    (@pamhausner)


    1 month, 2 weeks ago

    The redirect to Stripe for payment after form submission is inconsistent. It works for me but not for my client and another user who tried to use the form. I’ve talked to Stripe and they say it’s an issue with your plugin.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi @pamhausner,
    Greetings. Hope you are doing well.

    Regarding your query, the issue has been fixed in a Dev Version of the plugin. I am sharing the dev version with you so that you can download it and install it manually and check. Please let me know how it goes.

    Download Link: https://d.pr/f/9zuZcU
    After that, please follow these instructions: https://d.pr/U7c1Kz.

    I would like to suggest you to install the zip file and check and let me know if the issue is fixed or not. I am here to assist you further. 

    Thanks and Regards. 

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @pamhausner

    Hope you are doing well. We released a newer version plugin a few moments ago. I’m requesting you update the plugin to the latest version and please disable the Elementor caching from here: Elementor > Settings > Features > Element Caching (make it disable). After that, please check again.

    Hope this will work for you. Let us know how it goes.

    Thanks!

    Thread Starter pamhausner

    (@pamhausner)

    Thank you for your help. We tried the dev version but it did not solve the problem. My client is in a time-sensitive position so we have gone a different route and are no longer using the Better Payment plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.