redirect to payment page

Hi @baisuntest ,

Thank you for reaching out.

Regarding any order, customer will receive an email shortly with the status:

If approved: Customer will receive a approved email with payment link to complete your order.This email payment link will help to pay for the order

If rejected: Customer will be notified of the rejection with an email.
Thank you

Hi ashlyjohny,

Thanks for your explain how the plugin works. I got the info email as a customer, but the checkout occured error message “This order cannot be paid for. Please contact us if you need assistance.” when I click the link “pay here” from my email. Could you tell me how to solve it? thanks

Naomi

Hello @baisuntest ,

The customer received an email to process the payment for their order; however, the payment link becomes invalid after X minutes. To resolve this, you can increase the pending payment delay by adjusting the ‘Hold Stock’ value in WooCommerce Settings → Products → Inventory. Extend the hold duration to ensure the payment link remains valid for a longer period. For detailed instructions, refer to the FAQ section in the documentation and you can also view the attached screenshot?for?guidance.

Thank you!

Hi @baisuntest ,

Have you successfully resolved your issue? If there’s anything else you need help with, feel free to let us know. If the issue is resolved, please consider leaving a review and closing?the?ticket.

Thank you!

Hello @baisuntest ,

We haven’t received any updates in the past week and hope the issue is resolved. We are closing?this?ticket.

Thank you!