Redirect to 404 Error page after Updating Post and Page using SiteOrigin Buidler

  • Resolved suzanshrestha

    (@suzanshrestha)


    4 years, 5 months ago

    Hello,

    I have been using Flash Theme (themegrill.com), Free Version since last Month.
    Everything are working fine but from last week after the update on SiteOrigin Builder, certainly issue occurred on my site Backend.
    The issue is,
    When I Update the Page or Post using Site Origin Page Builder, it will redirect to the url (https://ktmonlinemart.com/wp-admin/post.php) “Oops! That page can’t be found.” page

    While create new Post and Page, it works fine but while editing and saving same post it show error.

    Please help me on this issue. I have been stocked on this issue trying to figure out for more than 4 days. But still No Luck for me.

    Could you please let us know what is the exact issue is???

    Have a Great Day!!!

    Best Regards,
    Sujan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @suzanshrestha,

    There may be some plugin conflicts at your end. Please deactivate all the plugins that did not come with our theme. Check if the issue still persists.

    Thanks,
    Ashesh

    Thread Starter suzanshrestha

    (@suzanshrestha)

    Hello Ashesh,

    Than You for your reply.
    I had already checked it with deactivating all the plugin.
    Only it works with Default WordPress Editor after I disable the SiteOrign Builder.

    I have design all the pages using SiteOrigin Builder , so now it got issue and redirect to error page (Page not found) after click on Update button using same builder.

    I found there is Update on Flash Theme few days ago, is this will solve the issue???
    Or this isssue because I am using Free Version of Flash Theme.

    Thank You.
    Sujan Shrestha

    Hi @suzanshrestha,

    We recommend updating the Flash Theme and required plugins to the latest version. If the problem still persists, please contact us via our official site https://themegrill.com/ chat support so that we can further discuss it and provide you an appropriate solution.

    Thanks,
    Ashesh

    Thread Starter suzanshrestha

    (@suzanshrestha)

    Hello Ashesh,

    Thank You for your reply.
    I have created new child theme and update the main theme and all the plugins.
    I think the issue is fixed with the update on new version.
    I will let you know if I got any issue on future.

    Thank You for your support.

Viewing 4 replies - 1 through 4 (of 4 total)
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