• If I password protect a file and try to download the file without entering a password, I get sent to the default WordPress error screen. It asks me to click a link to go back and enter the password. When I click the link, I get sent to a 404 page.

    It seems the “sdm_download” part of the URL is stripped out, which means you always get sent to a 4040 page.

    Really poor and needs to be sorted out ASAP.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jackthestripper

    (@jackthestripper)

    This plugin literally only works with the basic download button. When I try to password protect the file or use their paid addon to hide the file, it breaks.

    Seriously unimpressed. Will be requesting a refund. Support is also non-existent.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    If I password protect a file and try to download the file without entering a password, I get sent to the default WordPress error screen. It asks me to click a link to go back and enter the password. When I click the link, I get sent to a 404 page.

    In regards to protecting your file, did you read through the following instructions how-to-password-protect-your-wordpress-downloads?

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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